Fees
Standard 15 minute consultation £62.32 (If you are booking three or more pets to bring in at the same time then this requires a £100 deposit which is non-refundable for cancellations within 24 hours of appointment).
Repeat 15 minute consultation £58.70
Urgent 30 minute consultation (within opening hours but outside of routine appointment slots) £80
Out of hours consultation before 11pm £222.18
Out of hours consultation after 11pm your calls will be transferred to the Royal Vet College emergency veterinary service at the Queen Mother Hospital for Animals, where an out of hours consultation costs £195
Vaccine - 15 minute appointments
Dogs
A standard initial vaccine for dogs/puppies includes two appointments. The first is with a vet who will complete a full health and dental check. They will provide a tailored flea and worm risk assessment and give the first part of the vaccine course which includes hepatitis, distemper, parvovirus and 4 strains of Leptospira. The second appointment is with the nurse who gives the second part of the vaccine course, a total of £109
Standard subsequent yearly vaccine for dogs, also called a booster, includes a full health and dental check, is £70.50
If you choose to have the kennel cough vaccine at the same time as the other vaccines then there is an additional charge of £33.87, otherwise, the fee is £70.50 which includes the health check and dental check by the vet.
Cats
A standard initial vaccine for cats/kittens includes two appointments. The first is with a vet who will complete a full health and dental check. They will provide a tailored flea and worm risk assessment and give the first part of the vaccine course which includes herpes, calicivirus, panleukopenia and feline leukaemia virus. The second appointment is with the nurse who gives the second part of the vaccine course, a total of £122
Standard subsequent yearly vaccine for cats, also called a booster, includes a full health and dental check, is £84.50
Rabbits
Standard rabbit vaccines appointments include a full health and dental check by the vet and vaccinations against rabbit haemorrhagic disease and myxomatosis at a cost of £122
Neutering
Castration means the removal of both testicles which is performed under general anaesthetic. This includes anaestyhetic monitoring by a nurse registered with the RCVS (RVC or SVN), intraoperative fluids (except cat castrates), pain releif to continue at home, a buter collar and routine post-op checks.
Rabbits £227.24
Cats £133.50
Dogs* <12.5kg £268
Dogs* 12.6-25kg £307.65
Dogs* 25.1-50kg £355.02
Dogs* 50.1> £397
Spaying means the removal of the ovaries and womb which is performed under general anaesthetic. This includes anaestyhetic monitoring by a nurse registered with the RCVS (RVC or SVN), intraoperative fluids (except cat castrates), pain releif to continue at home, a buter collar and routine post-op checks.
Rabbit 2-6kg £271.32
Cats £190.30
Dog* <12.5kg £400.25
Dog* 12.6-25kg £456.43
Dog* 25.1-50kg £531.36
Dog* 50.1> £595.08
*There is an additional fee of £78 for certain brachycephalic breeds which receive additional treatment and monitoring before, during and after anaesthesia and surgery.
We also offer keyhole spay surgery for dogs which is priced at £315 on top of the standard spay price.
Other Fees
Written prescription fee £24.20
Medication check-up is a repeat consultation fee £62.32
Euthanasia during opening hours of cats and dogs in a standard consult £131.72, rabbits £94 (not including cremation options)
No charge is made for completeing insurance forms if accounts are settled with the practice at the time of treatment and the insurance claim is to repay the client.
If a direct insurance claim is requested (payment made directly from the insurance company to Acorn House) this must be discussed and agreed with the vet before any treatment and services are provided. For this type of claim we must be provided with a copy of the insurance policy. The client is asked to pay the policy excess and an admin fee of £38.50 at the time of treatment.
Microchipping £27.55
We ask that all fees are paid for at the time of consultation and all operations are paid for at the time of collection.
We accept cash, credit and debit cards, we do not accept American Express. We regret that since the cheque guarantee scheme has closed, we are no longer able to accept cheques. We can take payment over the phone with a debit or credit card, or you can use our online payment portal.
Please be reminded that payment is required at the time of treatment.
If your account is left outstanding without prior arrangement with the Practice Manager, an administration fee of 20% of the total will be added to your invoice.
Failure to settle outstanding accounts within a reasonable time will result in referral to a debt collection agency and legal proceedings which will result in a County Court summons.
Charity vouchers from Cats Protection or RSPCA can help towards the cost of neutering or large bills. This help is completely discretionary and up to the charity, not Acorn House.
Reception can provide charity telephone contacts for you.
